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FAQ

Platters

HOW DO I ORDER?


Platters can be ordered via our CONTACT FORM!

Each Platter is made to order, fresh on the day of  collection/delivery date.

To be safe, we recommend giving us at least 48hours notice for all Platters. But please check our availability calendar, as dates can fill up quick. 

Payments for all platters must be made upfront to secure your order. Payments can be made by Bank Transfer or Paypal. Details of these will be sent on confirmation of order.


WHAT DO YOUR PLATTERS INCLUDE?


Information on what’s included with each platter can be found on our Platters section.

Each Platter will come either wrapped or in its presentation platter box.


HOW LONG DO YOUR PLATTERS KEEP FOR?


We always recommend our Platters are consumed on the same day as made. “Consume by” labels are placed on each platter packaging. Full of Zing will not be held responsible for the freshness/quality of produce if consumed past this date.

 

CAN I COLLECT MY PLATTER?


Yes! Time slots will be allocated for all collections. These are worked around present orders and delivery slots. Customers must stick to this agreed time slot, as this is when your platter will be made ready for.

If for any reason you cannot make the agreed time slot, please let us know ASAP so we can check what next available slot we can offer. 

All platters will come placed in a box for transportation. Please place these in a flat area of your car when driving, i.e footwell for smaller platters or boot of car for medium/large platters.


DO YOU DELIVER?


Yes! Delivery slots are available depending on availability. We are based in Dundee and offer local Dundee delivery, and surrounding areas only. (Perth, Forfar, Carnoustie, St Andrews Etc.) Please get in touch for Delivery Charges.


ALLERGIES & FOOD INTOLERANCES


Please inform us of any allergies or food intolerances well in advance. 

Our platters are all made in the same kitchen where the use of allergen ingredients are used very frequently. Therefore there may be a risk of cross contamination.

Allergy advice can be viewed here.


Full of Zing is fully registered with our local authority and insured.